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Launch Associate (Customer Success)

  • Location

    City of London, London

  • Sector:

    Tech, Hospitality

  • Job type:

    Permanent

  • Salary:

    £26000 - £28000 per annum + excellent benefits

  • Contact:

    Paul Gould

  • Job ref:

    PR/199581_1626344534

  • Published:

    12 days ago

  • Expiry date:

    2021-08-14

  • Start date:

    ASAP

  • Consultant:

    Paul Gould

A cost saving SaaS start up / scale up with an excellent reputation overseas are looking for a Customer Success Executive to join their rapidly expanding team. The company provide a subscription service product to the wholesale food industry allowing them to interact with their customers and provide tangible ROI through a faster supply chain. They currently have no direct competitors in the UK.

Based in their stunning London office with flexible / hybrid working 1 or 2 days a week from home.

This is an outstanding opportunity for someone looking for their first or second job within a fast pact, fast track organisation with a highly motivated and collaborative team. Full training will be given and they are looking for a quick learner with a positive attitude and excellent interpersonal skills.

This is a company with plenty of opportunities for growth and advancement, as well as the ability to continuously form meaningful connections with co-workers and clients. They are a close-knit team that values collaborative thinking and an inclusive work culture.

You will working closely with clients to implement our software, in turn improving their day-to-day business flow.

You will also have the opportunity to take on additional projects in various departments such as Marketing, Product, Customer Experience and Data Analysis.

The ideal candidate will have the below attributes:

  • Background knowledge of the food industry
  • Understanding of different technology/software
  • Love working collaboratively in a team
  • Strong customer relation skills
  • Attention to detail
  • Excellent time management skills in a fast-paced environment
  • Problem solver
  • Process-driven
  • Digitally literate
  • Willingness to ask questions
  • Enthusiasm to continually learn in the workplace
  • Willingness to travel as needed

Salary £28,000 + excellent benefits

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.